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Shipping Policy

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Customer Service : Shipping Policy

Galaxy Gold Products, Inc is proud to offer affordable, flat-rate shipping options for all orders being delivered around the world.

Destination	Mailing Services	Shipping Charges
United States	USPS First Class Mail (4-7 days)	$3.95 for the first item $1.00 for each additional items
	USPS Priority Mail (2 days)	$9.00 for the first item $1.00 for each additional items
	Fedex Overnight	$38.00 for the first item $1.00 for each additional items
	Fedex 2 Days	$18.50 for the first item $1.00 for each additional items
	Fedex 3 days	$17.00 for the first item $1.00 for each additional items
International	USPS International Flat Rate (14-21 days)	$15.00 for the first item $2.00 for each additional items
	Fedex International Economy (2 days)	$65.00 for the first item $2.00 for each additional items
	Fedex International Priority (1 day)	$79.00 for the first item $1.00 for each additional items

Order Processing Time

Non-engraved Orders take 1 business day to process before being picked up for shipment. Please make allowances for this processing time when estimating your delivery date.
Non-engraved UPS Next Day Air Saver Orders received before 3pm (PST) will be shipped on the same business day it is received. If your order is received after 3pm (PST) your order will only ship out the following business day. We do not ship on Saturday and Sunday.
Engraved and Personalized Orders take 2-3 days to process before being picked up for shipment. Please make allowances for this processing time when estimating your delivery date.

Shipment Tracking

Once your order has been picked up by Fedex or USPS for shipment you will receive an automated email notification confirming shipment along with your tracking number.

This tracking number will allow you to follow the progress of your order in transit until it reaches you or your recipient.

Instructions to track your order :

Track Online: Use the link on your email shipment confirmation, which will take you directly to our website. There you can review your order details and track the status of your shipment instantly via Fedex or USPS.
Track by Phone: If you would prefer, please feel free to contact customer service at 1-877-624-8812 (Mon - Fri, 9am - 6pm PST) to assist you in tracking your order.

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